Privacy Policy

Last updated: November 12, 2026

This policy explains what personal information Great Family Artists (Great Family Reunion Inc., "we", "us") collects through greatfamilyartists.com, our booking portal at gfaportal.com, our phone lines and our text messages, how we use it, and the choices you have.

Information we collect

• What you send us. When you fill out our inquiry form, call, text or email us, we collect your name, email address, phone number, event type, date and venue, planner and partner names, and anything you write in your message.
• Booking details. If you book with us, we keep your contract, event timeline, music choices and payment records.
• Musicians and crew. For the artists we hire, we keep contact details, instruments, availability, gig history and the information needed to pay them.
• Website use. Our website uses cookies and similar tools from Google Analytics and Meta (Facebook) to understand which pages people visit and to measure our advertising. These tools collect information such as your browser type, pages viewed and approximate location.

How we use it

• To answer your inquiry, check availability, send proposals and contracts, and plan and run your event.
• To hire, schedule and pay musicians and crew, and to send them gig details.
• To send emails you asked for, such as planning guides. You can unsubscribe from marketing emails with the link in any email.
• To improve our website and measure our advertising.
• To meet legal, tax and accounting duties.

Text messages (SMS)

We send text messages only to people who have agreed to receive them:

• Clients and people who inquire who check the text-message box on our inquiry form, or who ask us to text them. We text about your inquiry, your booking and your event.
• Musicians and crew who opt in to receive gig invitations, schedule changes and day-of-event updates.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop receiving texts, or HELP for help. Full details are in our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with, sold to or rented to any third party. The only parties that receive your mobile number for texting are the service providers that deliver our messages for us.

Who we share information with

• Service providers that run parts of our business for us: our booking and client portal, phone and text-message delivery, email, e-signature, payments, website hosting and analytics. They may use the information only to provide their service to us.
• The people working your event, such as the musicians, crew, venue and planner, when they need details to do their job.
• Authorities when the law requires it, or to protect our rights or someone's safety.

We do not sell your personal information.

How long we keep it

We keep inquiry and booking records for as long as we need them to serve you and to meet legal and accounting duties, then delete them or remove what identifies you.

Your choices

• Reply STOP to stop text messages. Use the unsubscribe link to stop marketing emails.
• Ask us to see, correct or delete the personal information we hold about you by contacting us below. We will answer within 30 days.
• You can block or delete cookies in your browser settings.

Security

We limit access to personal information to the people who need it and use reasonable technical safeguards. No system is perfectly secure, so we cannot guarantee absolute security.

Children

Our services are for adults planning events. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy. The date at the top shows the latest version.

Contact us

Great Family Artists, 235 Park Ave South, New York, NY
Phone: 917-382-4685 (NYC), 303-351-2699 (Denver), 305-349-3066 (Miami)
Or send us a message on our contact page.